Biyan bashin jirgi: ta yaya zaka iya samun mafi kyawu?

Hanyoyin tsagewar jirgin sama na EU

Wani jirgi wanda jirgin sama ya soke, yana da damar har zuwa fanni 600 daga kamfanin jirgin sama bisa ga ƙa'idodin ƙetare jirgin sama na Turai. Wannan kuma ya shafi don haifar da jinkiri fiye da awa 3 a karshe makoma,

Bisa ga Dokar Hukumar Turai 261/2004 da Dokokin Turkiyya akan Yankin Baƙi na Nahiyar Turai, don an soke jirgin, jirgin ya sami damar biya. Dole ne jirgin ya cika wasu yanayi da aka lissafa a kasa.

Kusar da aka dakatar da jirgin sama

Kudin da aka yi na jinkirta ko jirgin da aka soke, ko ma ya hana jeri na jeri daga € 125 zuwa € 600. Ya dogara da nisan jirgin da jinkirta lokacin, cikakken bayanin za a iya samuwa a kasa.

Yanayin sune:

• An soke kajinka,
• An hana ku shiga jirgi saboda rashin wuraren kuɗi (overbooking).

Sauran yanayi waɗanda zasu haifar da fansa:

• An jinkirta jirgin sama fiye da 3 hours,
• An jinkirta jirgin sama na tsawon sa'o'i 3, amma an rasa jirgin mai haɗuwa kuma zuwa zuwa wurin karshe ya wuce fiye da awa 3.

Wadannan yanayi dole ne a mutunta:

• Dole ne a jinkirta jirgin ba saboda yanayin ko wasu yanayi masu ban mamaki ba a kan jirgin sama,
• Dole ne an fara tashi jirgin sama bayan shekaru 6 da suka gabata.

Dokokin EU sun soke jirgin

Hanyar jirgin sama da kamfanin jirgin sama ya kamata ya bi daya daga cikin abubuwan da za a biyo baya:

• Hanyar daga waje EU zuwa EU, ta hanyar jirgin sama daga EU,
• Hanyar daga EU zuwa waje EU, kowane jirgin sama,
• Hanyar daga EU zuwa EU, tare da kowane jirgin sama.

Hanyoyin da ke waje daga EU zuwa waje EU ba su da inganci ga Turai farashin da ake da'awar bisa ga 'yancin karewar jirgin.

'Yancin sakewa na jirgin sama

Ba tare da alaƙa da biyan kuɗin da za a ba daga baya ba, idan ya cancanta ta amfani da taimakon taimakon kamfanonin da suka hada da CompensAir, dole ne a ba wa fasinjoji wadannan abubuwa:

• abubuwan sha,
• abinci daidai da jinkirin,
• sabis na hotel lokacin da fasinja ya ciyar da dare,
• canja wurin hotel idan wani hotel din dare ya zama dole,
• biyu kiran waya, fax ko imel.

Don Allah a lura cewa ba a ba da diyya ba idan an ba da wani jirgin sama, ko kuma idan aka sanar da sokewa fiye da kwanaki 14 a gaba.

Don sakewa na jirgin sama saboda yanayi mai ban mamaki, dole ne kamfanin jirgin sama ya ba da kyautar tikitin, sauya hanyar tafiye-tafiye zuwa makiyaya, ko sake rebooking.

Don haɗuwa da jiragen sama, duk jiragen sama dole ne su kasance a ƙarƙashin dokar yin rajista.

Hanyoyin tsagewar jirgin sama na EU

Flight of 1500km ko ƙasa, zuwa a makiyaya kasa da 2 hours daga baya: 125 €.

Flight of 1500km ko ƙasa, zuwa a makiyaya fiye da 2 hours daga baya: 250 €.

Flights tsakanin 1500 da 3500km, ko cikin EU fiye da 1500km, dole ne a biya 200 € na kasa da awa 3 jinkirta a wurin, ko 400 € domin fiye da 3 hours jinkirta.

Flights tare da isowa ko tashi daga EU, fiye da 3500km, dole ne a biya 300 € a ƙasa da 4 hours jinkirta a karshe makõma, da kuma 600 € na tsawon 4 hours ko fiye jinkiri zuwa makõma.

Da'awar jirgin da aka soke

Yi amfani da ma'ajin ƙwaƙwalwar mu don duba adadin kuɗin kuɗi, ko cika da'awar kai tsaye a kan dandalin yanar gizo na CompensAir ɗinmu.

Fuskar jirgin sama ta biyan haraji

Sunan ku.

Adireshinku.

Sunan da adireshin kamfanin Airline.

Tabbatar da biyan kuɗi bisa ga Art. 7 Dokar (EC) A'a. 261/2004.

Ya Dear Sir / Madam,

Ina da'awar da'awa bisa ga Art. 7 na Dokar (EC) No. 261/2004 don:

1. Sunanka da adireshinka,

2. Sunan wasu fasinjoji (misali matarka / miji ko yara).

Ina ikirarin biyan kuɗi wanda ya shafi jirgin sama [jirgin sama] wanda na rubuta daga filin jirgin sama [zuwa filin jirgin sama] a [ranar kwanan wata].

An soke jirgin din.

Matsalar ba ta danganci yanayi ko Allah ba.

Bisa ga cancelation Ina da 'yancin yin amfani da [XY Yuro] saboda kowane fasinja.

Ina rubuto wannan wasikar don neman ku biya adadin [XY Yuro] / Fasinja don kowane fasinja, wanda ya zo daidai da [XY Yuro] nan da nan, amma baya bayan makonni 2 daga ranar wannan wasika.

Asusun ajiyata na bankin [Bank / IBAN / SWIFT-BIC].

Idan ban karɓi amsa daga gare ku ba a cikin kwanakin da aka ambata a baya, zan nemi taimakon gaggawa.

Tare da kyakkyawar gaisuwa,

Sunan ku, kwanan wata da kuma sa hannu.

EU flight cancellation wasikar ramuwa

To claim for compensation, simply copy the EU flight cancellation  wasikar ramuwa   above in a new text document, adapt it to your needs, by adding your own personal and flight details, and send it to the airline customer service, if possible sending also a copy to a local consumers association.

Once the airline will have received your EU flight cancellation wasikar ramuwa, they are supposed to apply your rights and send you an answer accompanied if eligible by the right compensation for your An soke jirgin.

If that is not the case, meaning the airline refuses to give you compensation for your An  soke jirgin   even after you have sent them an EU flight cancellation wasikar ramuwa, then do not hesitate to contact a professional website such as  Karamarwa   which will manage the An  soke jirgin   claim on your behalf, eventually taking the airline to court if necessary.

Tambayoyi Akai-Akai

Wadanne abubuwa ne ke tantance adadin diyya ga jirgin ruwa na soke, kuma ta yaya fasinjoji za su iya karɓar matsakaicin biyan kuɗi?

Adadin rama ya dogara da nesa nesa da kuma dalilin sakewa. Fasinjoji su fahimci hakkokinsu, saika shigar da diyya suna yin da'awar da sauri tare da takaddun da suka dace tare da takaddun kamfanin, da kuma sasantawa tare da kamfanin jirgin sama idan ya cancanta.