EU mutemo kutiza kunonoka: chii icho uye maitiro ekuishandisa?
Kubvira kunonoka kubhadhara
Aende inotora nguva inopfuura maawa matatu, kana kutungamirira kumaawa anopfuura matatu ekurumidza kunonoka kuenda kunzvimbo yekupedzisira, inokodzera kusvika kumadhora € 600 kubva kumhepo ye ndege maererano nemitemo yeEurope yekudzorera kunyorera mitemo.
Maererano neEuropean Commission Regulation 261/2004 neTurkish Regulations On Air Passenger Rights, nokuti ndege inonoka, mutya akakodzera kubhadhara. Iyo ndege inofanira kugutsa mamwe mamiriro akanyorwa pasi apa.
Kutambisa kunonoka kwemhepo
Mari yekubhadharwa kana kuregererwa kwebhaza, kana kutomborambidzwa mabheji kubva pa € 125 kusvika ku € 600. Izvo zvinoenderana nerwendo rwomhanya uye kunonoka kwenguva, ruzivo rwakakwana runogona kuwanikwa pasi apa.
Mamiriro acho ndeaya anotevera:
- Kuenda kunonoka kwemaawa anopfuura matatu,
- Nhandare inononoka kwemaawa masere, asi kubhururuka kunobatanidzwa uye kusvika kunzvimbo yekupedzisira kwaive kwemaawa matatu munguva pfupi.
Mamwe mamiriro ezvinhu anogona kutungamirira kumaripo:
- Kutiza kwako kuregererwa,
- Iwe wakarambidzwa kubhadhara nekuda kwekusava nezvigaro zvisingabviri (overbooking).
Aya mamiriro ezvinhu anofanirawo kuremekedzwa:
- Kuenda hakufaniri kunonoka nekuda kwemamiriro ekunze kana zvimwe zvinhu zvinoshamisa zvisingabatsiri munhandare,
- Kuenda kunofanira kunge kwakatanga pasina makore matanhatu apfuura.
Mutemo weUnited States inonoka
Nzira yekufambisa uye ndege inofanirwa kutevera kune chimwe chezviitiko zvinotevera:
- Inzira kubva kunze kweEU kuenda kuEU, neyendege inobva kuEric,
- Inzira kubva kuEU kusvika kunze kweEU, chero ndege ipi zvayo,
- Inzira kubva kuEU kusvika kunyika yeEU, ine chero ndege.
Nzira dzinobva kunze kweEU kuenda kunze kweEU hazvibvumirwi kubhadharwa kweEurope kudai maererano nekodzero dzekurumidza kunonoka.
Kufamba kwevhudzi dzevhudzi dzevhudzi
Isingaenzaniswi nemari inopihwa gare gare, kana zvichidikanwa kuburikidza nekushandisa rubatsiro rwekambani dzinoti kudai CompensAir, zvinotevera zvinofanira kupiwa kune vafambi:
- zororo,
- kudya kunoenderana nekunonoka,
- pokugara mahotera apo mutakadzi aifanira kupedza usiku,
- kutumira hotele kana hotera usiku inokosha,
- mafoni maviri anobvumirana, fax kana ma-mail.
Ndapota cherechedza kuti mari yacho haifaniri kupiwa kana imwe nzira yokupa ndege yakapiwa, kana kana kuregererwa kwave kuziviswa mazuva anopfuura 14 zvisati zvaitika.
Kuti kuregererwa kwemauto nekuda kwemamiriro asinganzwisisiki, ndege inofanirwa kupa chikwata chekubhadharisa tiketi, imwe nzira yekufambisa kuenda kune imwe nzvimbo, kana rebooking.
Nokuda kwekuendesa ndege, dzose dzinofanirwa kunge dzichifanira kuva pasi pechidimbu chimwechete chokubhura.
EU inopedzisa kubhadhara mari
Ndege yakanonoka 2 maawa: hapana mari.
Kubhururuka kwe1500km kana pasi, kunonoka kwemaawa matatu kana kupfuura kunogona kubhadharwa 250 €.
Vapakati pakati pe1500 ne 3500km, kana mukati mukati meEU kunopfuura 1500km, inofanira kubhadharwa 400 € kwemaawa anopfuura matatu kunonoka.
Vhura nekuuya kana kubva kunze kweEU, kwenguva yakareba kupfuura 3500km, inofanira kubhadharwa 300 € kwemaawa matatu kutora, uye 600 € nekuderera kwemaawa mana kana kupfuura.
Tsvaga kubhadhara kunonoka kwendege
Shandisa purogiramu yedu yekugadzirisa kuti uone mari yako yakakodzera, kana kuzadza kudai zvakananga kune mumwe wedu CompensAir webhusaiti.
Kubvira kunonoka kubhadhara letter
Zita, kero uye nhamba yefoni.
Zita re Airline nekero.
Letter date.
Dear Sir / Madam,
Ndiri kukunyorerai pamusoro pekuvhara [Ndege nhamba]. Kutsvaga kwangu kutsvaga nokuda kweendiza iyi kwaiva [Kutsvakurudza reference nhamba].
Iyi ndege yakanga yakarongerwa kubva [Kubhururuka ndege] pa [Musi] pa [Nguva yekuenda yakarongwa]. Zvisinei, ndege yacho yakanonoka uye haina kusvika pa [Kusvika ndege] kusvika [Isa nguva apo pane imwe gonhi rengarava yakavhurwa pakusvika] zvichireva kuti [yaisa nhamba yemawa nemaminiti] munguva pfupi.
Kutongwa kweDare reRubatsiro reEuropean Union muTui & vamwe v CAA rakasimbisa kushanda kwekubhadharwa kwekukanganiswa sezvinotaurwa munyaya yeSturgeon. Sezvo zvakadaro, ndiri kutsvaga mubhadharo pasi pe EC EC 261/2004 nokuda kwekukurumidza kunonoka.
Vatasvi vemutambo wangu vaiva [Rongedza mazita evahedheni 'mazita akazara].
Ndiri kutsvaga muripo wekusarudza [kusarudza kubva pa € 250 / € 300 / € 400 / € 600, zvichienderana nehurefu hwekufamba kwenyu mumakiromita - ona mashoko pamusoro apa] nemunhu anenge achifamba, nemhaka yokuti nguva yakatarwa yokupamba kwangu yaiva [ Isa nhamba mumakiromita]. Iyi mvumo inononoka kune mutakuri muboka rangu, zvichiita kuti zvive [kuisa muhomwe mu euro kuitira sangano rose].
Ndinotarisira kunzwa kubva kwamuri uye ndinogona kugamuchira mhinduro mukati memazuva manomwe.
Wako akavimbika,
Zita rako.
Mibvunzo Inowanzo Bvunzwa
- Chii chinonzi EU chakanunurwa plensation ndege?
- Mukuwirirana neEuropean Commission Longulation 261/2004 Uye Mutemo weTurkey weTurkey Commistour, mutungamiri weTurkey ane kodzero yekubhadhara kunonoka kwekutiza, asi kubhururuka kunofanira kusangana nemamwe mamiriro.
- Ndezvipi zvinhu zvakakosha zveEU mutemo pamusoro pekutiza kunonoka, uye kukanganisa sei vafambi zvinobudirira kushandisa aya mirau?
- Iyo EU mutemo pane ndege inonyungudika inopinda pamari yekubhadhara kunonoka kwemaawa anopfuura matatu. Vanokanganisika vanokanganisa vanofanira kuunganidza humbowo hwekunonoka, faira kunyunyuta zvakananga nenhandare, uye tevera zvinoramba zvichishandise aya mirau.
Michel Pinhon mutambo wekufamba nechido uye zviri pachena. Kubatanidza chido chedzidzo uye kuongorora, iye anenge achigovana kugovana ruzivo uye anokurudzira vamwe kuburikidza nezvirevo zvekudzidzisa. Kuunza nyika iri pedyo pamwe nekupa simba vanhu vane hunyanzvi hwepasi rose uye pfungwa yekudzungaira.
