Yakabhadharwa mari yemubhadharo: ungawana sei yakanakisa?

Kushandiswa kwekuraira kweEuro kuregererwa

Nhandare yakadzingwa neyo ndege, inokodzera kusvika kumadhora € 600 ekubhadharisa kubva kune imwe ndege maererano neEuropean kuregererwa kwekubhadhara mitemo. Izvi zvinoshanda zvakare nokuda kwekutungamirira kune nguva inopfuura 3 maawa kunonoka kuenda,

Maererano neEuropean Commission Regulation 261/2004 neTurkish Regulation On Air Passenger Rights, nokuti ndege inoregererwa, mutya akakodzera kubhadhara. Iyo ndege inofanira kugutsa mamwe mamiriro akanyorwa pasi apa.

Kurasikirwa kwemhepo kunopera

Mari yekubhadharwa kana kuregererwa kwebhaza, kana kutomborambidzwa mabheji kubva pa € ​​125 kusvika ku € 600. Izvo zvinoenderana nerwendo rwomhanya uye kunonoka kwenguva, ruzivo rwakakwana runogona kuwanikwa pasi apa.

Mamiriro acho ndeaya anotevera:

• Kutiza kwako kuregererwa,
• Iwe wakarambidzwa kubhadhara nekuda kwekusava nezvigaro zvisingabviri (overbooking).

Mamwe mamiriro ezvinhu anogona kutungamirira kumaripo:

• Kuenda kunonoka kwemaawa anopfuura matatu,
• Nhandare inononoka kwemaawa masere, asi kubhururuka kunobatanidzwa uye kusvika kunzvimbo yekupedzisira kwaive kwemaawa matatu munguva pfupi.

Aya mamiriro ezvinhu anofanirawo kuremekedzwa:

• Kuenda hakufaniri kunonoka nekuda kwemamiriro ekunze kana zvimwe zvinhu zvinoshamisa zvisingabatsiri munhandare,
• Kubhururuka kunofanira kunge kwakatanga pasina makore matanhatu apfuura.

Mitemo yeEU yakabvisa ndege

Nzira yekufambisa uye ndege inofanirwa kutevera kune chimwe chezviitiko zvinotevera:

• Inzira kubva kunze kweEU kuenda kuEU, neyendege inobva kuEric,
• Inzira kubva kuEU kusvika kunze kweEU, chero ndege ipi zvayo,
• Inzira kubva kuEU kusvika kunyika yeEU, ine chero ndege.

Nzira dzakabuda kunze kweEU kuenda kunze kweEU hazvisi dzekubhadharwa kweEurope kudai maererano nekodzero dzekudzingwa kwemhepo.

Kodzero dzekutsvaira kwechikepe

Isingaenzaniswi nemari inopihwa gare gare, kana zvichidikanwa kuburikidza nekushandisa rubatsiro rwekambani dzinoti kudai CompensAir, zvinotevera zvinofanira kupiwa kune vafambi:

• zororo,
• kudya kunoenderana nekunonoka,
• pokugara mahotera apo mutakadzi aifanira kupedza usiku,
• kutumira hotele kana hotera usiku inokosha,
• mafoni maviri anobvumirana, fax kana ma-mail.

Ndapota cherechedza kuti mari yacho haifaniri kupiwa kana imwe nzira yokupa ndege yakapiwa, kana kana kuregererwa kwave kuziviswa mazuva anopfuura 14 zvisati zvaitika.

Kuti kuregererwa kwemauto nekuda kwemamiriro asinganzwisisiki, ndege inofanirwa kupa chikwata chekubhadharisa tiketi, imwe nzira yekufambisa kuenda kune imwe nzvimbo, kana rebooking.

Nokuda kwekuendesa ndege, dzose dzinofanirwa kunge dzichifanira kuva pasi pechidimbu chimwechete chokubhura.

Kushandiswa kwekuraira kweEuro kuregererwa

Kubhururuka kwe1500km kana pasi, kusvika kusvika kunzvimbo isingapfuuri maawa maviri gare gare: 125 €.

Kubhururuka kwe1500km kana kuti pasi, kusvika kusvika kunopera kupfuura 2 maawa gare gare: 250 €.

Vapakati pakati pe1500 ne 3500km, kana mukati meEU kunopfuura 1500km, inofanira kubhadharwa 200 € kwemaawa mashoma matatu kunonoka kuenda, kana kuti 400 € kwemaawa anopfuura matatu kunonoka.

Vhura nekuuya kana kubva kunze kweEU, yakareba kupfuura 3500km, inofanirwa kubhadharwa 300 € kwemaawa mashoma anodarika makumi mana ekupedzisira kuenda, uye 600 € kwemaawa mana kana kupfuura kunonoka kusvika kusvika.

Mhosva yekubvisa ndege

Shandisa purogiramu yedu yekugadzirisa kuti uone mari yako yakakodzera, kana kuzadza kudai zvakananga kune mumwe wedu  CompensAir   webhusaiti.

Kurasikirwa kwekuraira tsamba tsamba

Zita Rako.

Your Address.

Zita uye kero ye Airline.

Kutaura kwekubhadhara zvikwereti maererano neArt. 7 Mutemo (EC) Nha. 261/2004.

Dear Sir / Madam,

Ini ndiri kuda kubhadhara mari maererano neArt. 7 yeMutemo (EC) Nha. 261/2004 ye:

1. Zita rako nekero,

2. Zita revamwe Vatakuri (somuenzaniso Mukadzi / Murume kana Vana).

Ini ndinokumbira kubhadhara mari inofanirwa nendege [nhamba yemotokari] yandakabhadharira kubva [kubva kune imwe ndege] kuenda kune [kusvika kune imwe ndege] pazuva [reshizha].

Kubhururuka kwakabviswa.

Dambudziko rakanga risina kubva mumamiriro akasiyana kana chiito chaMwari.

Pamusana pekutsvaga ndine kodzero yekubhadharwa ne [XY Euro] kune umwe neumwe mutakuri.

Ndiri kunyora tsamba iyi kukukumbira kuti ubhadhe chikamu che [XY Euros] / Mutengesi kune mumwe munhu anenge achifamba, izvo zvinosvika kuwandu hwe [XY Euros] pakarepo, asi kwete mushure memasvondo maviri kubvira pazuva rekutsamba ino.

Mari yangu yebhangi ndeye [Bhuku / IBAN / SWIFT-BIC].

Kana ini ndisingagamuchiri mhinduro kubva kwamuri mukati mekupedzisira, ndotsvaga rubatsiro rwepamutemo rwepamutemo.

Nekutaura kwakanakisisa,

Zita Rako, Zuva uye chiratidzo chako.

EU flight cancellation tsamba yekubhadharwa

To claim for compensation, simply copy the EU flight cancellation  tsamba yekubhadharwa   above in a new text document, adapt it to your needs, by adding your own personal and flight details, and send it to the airline customer service, if possible sending also a copy to a local consumers association.

Once the airline will have received your EU flight cancellation tsamba yekubhadharwa, they are supposed to apply your rights and send you an answer accompanied if eligible by the right compensation for your kubhururuka kwakadzimwa.

If that is not the case, meaning the airline refuses to give you compensation for your  kubhururuka kwakadzimwa   even after you have sent them an EU flight cancellation tsamba yekubhadharwa, then do not hesitate to contact a professional website such as  CompensAir   which will manage the  kubhururuka kwakadzimwa   claim on your behalf, eventually taking the airline to court if necessary.

Mibvunzo Inowanzo Bvunzwa

Ndezvipi zvinhu zvinoziva huwandu hwekubhadhara kwekubhururuka kwekutiza, uye vanofamba vangave vanoona kuti vanogashira mari yakanyanya here?

Mari yemubhadharo inoenderana neyekubhururuka kure uye chikonzero chekudzimwa. Vafambi vanofanira kunzwisisa kodzero yavo, Faira yekubhadhara chikumbiro nekukurumidza pamwe nezvinyorwa zvinodikanwa, uye kutaurirana nenhandare kana zvichidikanwa.