EU flight delay compensation: what is it and how to get it?

In case of flight disturbance (delay, cancellation or overbooking), simply check if the flight is eligible for compensation in EU or Turkey using below form, and see to how much you are eligible.


Flight delay compensation

In case of flight disturbance (delay, cancellation or overbooking), simply check if the flight is eligible for compensation in EU or Turkey using below form, and see to how much you are eligible.

For a delayed flight, at least 3 hours delay arrival at final destination is necessary. For cancellation or overbooking, the company must not have offered you any compensation.

If they already had, then you might not be eligible for the maximum compensation possible.

The  flight delay compensation ‌  is up to 600 euros.

The claim for  cancelled flight ‌  compensation is up to 600 euros.

The claim for overbooked flight compensation is up to 600 euros.

The claim for  denied boarding ‌  compensation is up to 600 euros.

EU flight delay compensation with CompensAir

How to claim compensation for delayed flight

It is nowadays very easy to claim compensation. The first step is of course to check if the flight is available for compensation, as a central database lists all flights disruptions, and the claim will be much faster if the flight is listed in that list with more than 3 hours flight delays.

It is necessary to enter the whole journey details, including connecting flights.

For example, if there was two flights on the itinerary, the first flight was 6 hours late, but the arrival at destination is on time, due to a long connection, then no compensation will be offered.

Once the flight details have been entered, a reason of disruption is necessary: what was the issue experienced by the passenger? What was announced by the airline, was it a mechanical or weather disruption?

This is very important, as meteorological issues are not the resort of the airlines. For a delay due to meteo, no compensation will be given.

Claim for cancelled flight

Again, specific reasons for the flight disruption will be required, in order to process the file as fast as possible by the claim company.

After having checked basic information in the form, if it looks like the flight might be eligible for compensation, the website will let you know the average amount of money you can expect.

Bear in mind that they will keep a part of the compensation, usually around 25%, therefore you will never be offered the maximum compensation when using a flight disruption claim service.

After a while, and probably a real check by some staff, an email will be sent if the flight is eligible for compensation claim.

It will be necessary to give them a copy of all travel documents involved in the journey, plus a copy of identity documents, in order to proceed with the claim.

EU flight delay compensation with CompensAir

After all documents have been given, a letter of authority will have to be given to compensation claim company, as they will act on your behalf.

Read it carefully, as they state there many important information, some of which you might not agree with.

Do not hesitate to download it for your records.

A confirmation that the EU flight cancellation compensation claim is now complete, and ready to be processed with the airline, should now be shown to you.

It is after that a matter of time, as the claim company will have to contact the airline, and eventually go to court if they do not accept the claim.

Cancelled flight compensation

If all goes well, after a while, when the airline will have paid the money to the compensation claim company, they should contact you asking you for bank details in order to transfer you the money agreed on the initial contract.

All you have to do now is to provide your bank account details, and you can then wait for the money to be transferred on your account!

What to do when flight is cancelled

Start by checking your emails, as your airline might have already sent you a new itinerary and rebooked you on the next connection.

If not, go to the service desk, at which an agent will arrange for you another solution.

If they do not offer you compensation, and you arrive at your final destination more than 3 hours after the initial schedule, open a flight compensation claim with CompensAir.

EU flight delay compensation with CompensAir

Easyjet flight delay compensation

Same as any airline, Easyjet has to pay the standard compensation for a  flight delayed ‌  more than 3 hours, if necessary by using the help of CompensAir.

EU flight delay compensation with CompensAir

Ryanair flight delay compensation

Same as any airline, Ryanair has to pay the standard compensation for a  flight delayed ‌  more than 3 hours, if necessary by using the help of CompensAir.

EU flight delay compensation with CompensAir

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