Kunonoka kubhadharwa kwemari muripo: ungakuwana sei nyore?

Delayed baggage repayment

Iko kunonoka kubhadhara mari inoshandiswa kana  mutoro   wakanonoka maawa makumi maviri nemasere - funga inshuwarisi yako pakarepo kana  mutoro   wako usingauyi newe, sezvo mamwe magwaro emvumo angataurira nguva yekukurukura. Nekodhidhi kadhi rechikwereti inshuwarisi, inogona kugoverwa chete pamusoro pekuenderera mberi, kana iine inshurensi inowedzera, inogona kupiwa pane chero nzvimbo yendiza.

Zvikwereti zvizhinji zvegoridhe dzekwereti uye pamusoro apa zvine mukana wekufambisa inishuwarenzi yakaisirwa, iyo ichadzorera iwe nokuda kwezvaunoshandisa kusvika ku 300 € kana  mutoro   wakanonoka, kaviri uchitarise nehushamwari yako yerinishuwarenzi.

Yeuka kutora mufananidzo wezvinyorwa zvose zvinobatanidzwa muurwendo: kutambisa bhoti, mutambo wekutakura, kutakura mitambo yekutengesa kubvuma, uye chero mari inobhadhara inoitika nekuda kwekunonoka uku.

Lost luggage tracker

Mushure mokunge  mutoro   usati wasvika, endai kunzvimbo yekuchengetedza mitoro yekambani iri ku-airport, kwavanokumbira kuti uwane ruzivo rwakasiyana-siyana kuitira kuti ukwanise kuziva bhegi: ukuru, marashi, ruvara, ...

Zvinogona kubatsira kuvaratidza mufananidzo we mutoro   kuti uvabatsire kuzadza fomu yekutambira yebhagi.

Tora mufananidzo wekugamuchira, sezvo ichazodiwa gare gare nekambani ye inshuwarisi, pamwe chete nebhadhiro pass pass copy uye musimboti wezvimedu zvemashoko.

Worldtracer baggage

Kana imwe nguva bhiri risipo, rakatarirwa rakarasika kwenguva yakareba risina kuwanikwa, rave rataurirwa ku-airport uye kambani yekuchengetedza mitoro, zvinokwanisika kutevera nzira yekudzorera pawebsite yeWorldtracer.

World tracer luggage

Nhoroondo yebhagi ichavandudzwa nguva dzose, pakarepo kana kufamba kwacho kwave kwakanyoreswa, somuenzaniso kana bhegi iri kurongwa kuti ienderedzwe mune imwe ndege.

Kurasikirwa kwekutakura mitoro

Mamwe mapurisa ezvefambiro achaonekwa pamashoko akapinda muhurongwa, zvakadai sekubuda kwendegeti, nhamba yekutakura nhumbi, nzira yokutanga yendiza, nzira yakagadzirirwa yendiza, rudzi rwebhagi uye ruzivo rwekuziva.

Kana kamwe bhagi iri kurongerwa kutumirwa, SMS ichaendeswa kwauri kana iwe wakapa ruzivo urwu - kana zvisingaiti, nguva dzose inogoneka kuipinda, kana kuti kuitumira iyo ndege, pane webtrack worldgage.

Kana bhagi racho rasvika panzvimbo yako, tora mufananidzo wemashiripiti akabatanidzwa. Kambani yeInishuwarenzi inoda ruzivo urwu hwose kuitira kuti ikupe iwe mubhadharo:

• bhokisi rekupeta copy,
• baggage tag copy,
• gwaro kunonoka kubvuma,
• kuendesa ndege kupiwa ruzivo,
• uchapupu hwezvinhu zvinodiwa mari dzinowanikwa nekuda kwekukurumidza,
• bank account information.

Mushure memazuva mashomanana, mumiriri wekambani yeinishuwarenzi anofanira kukupa mashoko akanaka, sekuti mutambo wakanonoka pakati pe 24 ne 96h unogona kukukwidza kusvika pamadhora makumi matatu emadhora, uye kupfuura 96h inogona kuwana iwe 800 € kuripa.

Munguva ino, iva nechokwadi chekuchengeta kopi yemarisiti ose, sezvaachazodiwa nekambani yeinishuwarensi kuti idzorere iwe.

Delayed baggage repayment letter

Iwe unogonawo kuedza kutaura nemhepo yepamhepo uye kuwana kucheteresa mvumo iwe pachako uchishandisa pasi apa muenzaniso muenzaniso:

Sender.

Nzvimbo uye Zuva.

Zvinyorwa zvinyorwa nemhinduro zvakabhadharwa.

Zita uye kero yevatakuri vemhepo.

Zita, Zita; Nhamba (Dhamba rebhazi)

Kuderera panguva yekutakura mitoro.

Kubhadhara maererano neMitemo (EC) No 889/02 uye kugungano reMontreal.

Vadiwa Vadiwa,

pamwe netsamba ino ndinoda kuudza kunonoka kwechikwama changu panguva yekufamba ... .. (ruzivo pamusoro pehamba yenhamba, zuva, nzvimbo yekuenda uye kuenda).

Munhandare yendege ye ... (nzvimbo) apo ndege yangu yakasvika, ndakacherechedza kuti mhomwe yangu yakanga isipo.

Ndakabva ndangosangana nekodhi rekunyunyuta uye ndakazadza fomu yePIR (Property Irregularity Report), ikopi iyo yakawedzerwa kune iyi tsamba.

Panguva iyi, ndakanga ndisina mhosva kuti ndiwane kutenga zvinhu zvakakosha. Mari yezvinhu izvi ndeyekuti:

Rondedzero yemari nekopi yemarikiti inobvumirana.

Chero ... (nhamba yemazuva) mazuva mushure mekuuya kwangu ndakaudzwa kuti sutukesi yangu yakanga yawanikwa uye kuti ndinogona kuitora iyo ndege. (Unogonawo kukumbira kubhadharwa kwemari yemari yawakabhadhara kuitira kuti udzokere ku-airport kuti utore sutukesi).

Maererano neMitemo (EC) No 889/02 uye kuMusangano weMontreal  mutoro   wevatakuri vemhepo ndinokukumbira kuti ubhadhara mari yangu ye Euro_________ (yakadzingwa mari).

Ndapota chengetedza mari iri pamusoro apa mushure memazuva gumi mushure mekugamuchira tsamba iyi pabhangi rebhangi iri pasi apa.

Ndinochengetedza kodzero dzose dzekutorazve mamwe matongerwo emutemo.

Wako akavimbika,

Zita uye Zita.

Chiratidzo.

Bank Details:

IBAN neBIC.

Ndapota chitsvai:

Kopi yeIndaneti Ticket,

Kopi yeMatenger Tag,

Kopi yePIR,

Kopi yeReceipts yemari.

Kupa mubayiro kwekuregererwa kwematoro

Kuda kubhadharwa kana  mutoro   wako wakanonoka panguva yekufambisa kunotungamirirwa nemitemo yeEU (EC) No 889/02 yakaitwa neChishanu cheMontreal.

Inotsanangura kubhadhara kusvika 1 000 Euro. Dare reEuropean rakasarudzwa musi we6 Chivabvu 2010 (C-63/09) rakasimbisa kuti mari iyo inowedzera kukanganisa kwezvinhu pamwe nezvisingaoneki.

Kana zvichiitika  mutoro   wakanonoka kunokosha kuti uchenjere uye utenge chete zvinhu zvinodiwa: zvirokwazvo, mupiro unopiwa chete nokuda kwezvinhu zvinodiwa kutenga (iwe unogona kutenga bhoti rezino asi kwete ibhini rinonzi branded).

Nyaya yacho inofanira kunyorwa mukati memazuva makumi maviri nemazuva kubva pazuva raunogamuchira  mutoro   wako kumashure.

Izvo zvakakosha kuti uwedzere kuwanikwa kwakakodzera kwezvinhu.

Mibvunzo Inowanzo Bvunzwa

Nei mota yechipiri iri inobatsira?

Paunenge uchinge wataura zvakarasika nhandare nendege uye ndege, iyo yekudzoreredza uye yekutsvaga yezvikwama zvako zvinogona kuteverwa paWorldtracer webhusaiti yeWorldtracer.

Matanho api anofanira kutora kuti vatore mari yekubhadharwa kwekunonoka kwenhema, uye ndedzipi zvinyorwa zvinowanzodiwa?

Vafambi vanofanira kubva pakarepo kunonoka kuairport, faira chikumbiro neyedenga, uye chengetedza mareti ekutenga chero zvipi zvinodiwa nekuda kwekunonoka. Zvinyorwa zvinodikanwa zvinosanganisira iyo mushumo yakamisikidzwa kuairport uye chiratidzo chemari.